Seasoned Healthcare IT Expertise to Suit Your Needs.
About the Elevance Systems Difference
Seasoned Staff with a Global Footprint
Elevance Systems is a healthcare-focused IT managed services consulting firm in Cupertino, CA, with service offices across North and Central Americas, UAE, and in India. We specialize in providing best-in-class, transformative business process management services. Our goal is to maximize client profits while lowering costs and increasing staff productivity and satisfaction.
Meet the Team
CHEIF EXECUTIVE OFFICER
CHIEF INFORMATION SECURITY OFFICER
Stacy Dawn
By bridging the gap between physical and information security to protect critical infrastructure, Stacy Dawn brings 25+ years of experience in heavily regulated environments. Her background spans cybersecurity, data privacy, and information assurance for the Air Force, Army Corps of Engineers, the Defense Counterintelligence and Security Agency (DCSA), the Corporation for National and Community Service (CNCS)/AmeriCorps, the U.S. Securities and Exchange Commission (SEC), Export-Import Bank of the United States (EXIM), the U.S. Department of Housing and Urban Development (HUD), and CGI Federal.
As a Certified Information Systems Security Professional (CISSP), she is a subject matter expert in compliance and governance (NIST, GRC), strategic risk management, and converged security strategy.
Fun Fact
Stacy maintains an active lifestyle by being a devoted cyclist, hiker, and swimmer.
CHIEF COMMERICIAL GROWTH OFFICER
Mukesh Thakur
With 25+ years of IT experience, Mukesh has managed transformation and technology-enabled projects across the healthcare ecosystem. To create measurable business value, he has built and scaled IT projects from inception to $100M+ by aligning AI, data, digital platforms, automation, and managed services to exceed client needs and meet regulatory demands.
Fun Fact
Mukesh is an outdoorsman who loves to go hiking and traveling to destinations abroad.
HEAD OF MARKETING / CORPORATE GROWTH LEADER
Antoinette Caserta
With over 18 years of experience, Antoinette Caserta sits at the crossroads of business development, marketing, product development, and data analysis, tasked with driving the strategic expansion by focusing on customer acquisition, retention, and monetization efforts.
Fun Fact
Antoinette is a self-professed thalassophile, avid gardener, and chihuahua lover.
Sid Chowdhury
Sid has had leadership stints in multiple Fortune 500 companies. After four decades - he brings IT Industry thought leadership, strategy, and global project extensive to Elevance Systems.
Fun Fact
Fascinated with high places, Sid is an avid mountain climber. He has been to many mountain summits and base camps.
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SENIOR VICE PRESIDENT
VICE PRESIDENT - IT MANAGED SERVICES
Ralph Johnson
With 35+ years of IT experience, Ralph Johnson has led both infrastructure and application teams. As a client advocate and partner working with C-Suite leaders, his focus is reducing the client IT costs while developing and maintaining great working relationships. He is experienced working in on-shore, near-shore and off-shore models ensuring exemplary service to client partners.
Fun Fact
Ralph is a proud husband and grandfather with 2 children and 2 grandchildren. He is an avid baseball and football fan who also enjoys going to Renaissance festivals.
NATIONAL DIRECTOR - INFRASTRUCTURE SERVICES
Michael Stier
With 33 years of IT experience, Michael Stier has led IT infrastructure in Desktop Support, Helpdesk, and “ITAM” IT Asset Management with Application Support. He oversees IT infrastructure strategies to support business goals and operations while collaborating with other departments to identify their IT needs.
Fun Fact
Michael is a U.S. Navy veteran.
GLOBAL HUMAN RESOURCE LEADER
Subhasree Chakraborty
Subhasree Chakraborty maintains, develops, and implements the company’s global employee processes and procedures. With over 10 years of experience, her focus is on employee onboarding, the employment lifecycle, human resource operations, and support functions.
Fun Fact
Subhasree is a serious foodie who loves to explore new restaurants and enjoys listening to music, spending time with friends, and her dog.
VICE PRESIDENT - OPERATIONS
Sumit Sharma
Sumit Sharma defines and implements operations strategy, structure, and processes at Elevance Systems. With over 20 years of experience, he oversees the organization’s operational excellence in business development, procurement, accounting, human resources, IT, and special projects.
Fun Fact
Sumit is a wanderlust enthusiast who loves a good road trip.
NATIONAL DIRECTOR - NETWORK SECURITY, ARCHITECTURE, & OPERATIONS
Michael Ingram
Michael Ingram has 20+ years of experience as a network solutions architect and security infrastructure operations expert for organizations such as Catalyst Health, Verizon, IBM, Meta, Nevada Energy, and Bally’s Technologies. As a CHIME Certified Digital Health Leader (CDH-L), Cisco Certified Internetwork Expert (CCIE), and ISC2 Certified Information Systems Security Professional (CISSP), he is a subject matter expert in designing, building, implementing, maintaining, and troubleshooting complex enterprise networking infrastructures and information security programs.
Fun Fact
Michael is an avid squash player and a recreational chess player.
SERVICE DELIVERY LEADER- APPLICATION & INFRASTRUCTURE SERVICES
Dev Belel
Dev Belel manages the delivery of IT services to clients and internal stakeholders. With over 19 years of progressive experience, he tracks emerging trends in service delivery and implements proven best practices for clients.
Fun Fact
As an electronics enthusiast, Dev can dissemble any gadget. He is an animal lover who enjoys spending time with his pets.
SERVICE DELIVERY LEADER - APPLICATIONS & INFRASTRUCTURE SERVICES
Madhusudan Tyagi
Madhusudan Tyagi has 15+ years of diversified experience in customer-centric IT Operations, Service Delivery, GNOC Management, Service Management Operations for healthcare, finance/insurance, and energy/utility industries. He specializes in implementing continuous process improvement methodologies (Six Sigma, DMAIC, and Lean) and has ITIL v3 foundation certification.
Fun Fact
Madhu loves sporting events.
GLOBAL HEAD - PROJECT DELIVERY
Prabal Banerjee
Prabal plays a pivotal role in shaping the delivery of services. By working closely with multidisciplinary teams to monitor progress, troubleshoot any potential challenges, and continually optimize for better efficiency, his teams ensure projects are delivered on-time, at budget strictly following the client’s requirements.
Fun Fact
He is an aspiring couch surfer and stamp collector.