Preserving Patient Safety with Healthcare IT/ Part 1- Preventing Medical Gaslighting & Diagnostic Errors
Based on the Emergency Care Research Institute (ECRI) and the Institute for Safe Medication Practices (ISMP) 2025 Patient Safety Report, the top five patient concerns in healthcare are medical gaslighting, diagnostic errors, insufficient AI-governance, medical misinformation, and cybersecurity and data privacy concerns. Since patient safety is such a mission-critical topic for our clients, we are going to do a multi-blog series addressing the safety challenges in healthcare and their IT solutions, entitled “Preserving Patient Safety with Healthcare IT.” Medical gaslighting and diagnostic errors will be covered in Part 1 of the series.
Why Interoperability Finally Matters (Clinically and Commercially)
For years, interoperability sounded like an IT problem. Now it sits at the center of patient safety, experience, and value‑based care. Without timely, shared data, it’s hard to coordinate care, manage population risk, or measure outcomes. At the same time, regulators and payers increasingly expect data liquidity: patients must be able to access their information, and organizations must exchange data to support quality reporting, risk adjustment, and payment models. Interoperability has become a differentiator, not a nice‑to‑have.
Real Culprits of Healthcare IT Implementation Derailment
According to a Definitive Healthcare study based on data from more than 5,000 U.S. hospitals, the average hospital IT expense for U.S. hospitals in 2023 was $9.51 million. Although technological innovation can revolutionize patient care, the process of implementing new IT systems remains challenging.